CELTIC NORTH CREATIVE · PRIVACY & COOKIES
Last updated: October 10, 2026
This policy explains how Celtic North Creative handles personal information through celticnorth.ca and inquiries about our services and Academy.
Who to contact
Barry Murphy is our privacy contact. Email [email protected] or call 519-282-4803 with a privacy question, access or correction request, or complaint.
Information you provide
Our inquiry form collects your name, email address, interest in a project or Academy, business or idea details, and your message. Website, budget and timing fields are optional. We use this information to respond, assess fit, prepare proposals and manage the relationship. Please do not submit passwords, payment details or sensitive personal information.
Agreeing to contact about an inquiry does not subscribe you to marketing. Any future newsletter or marketing subscription will have its own consent choice.
Website operation and service providers
Our hosting and security services may process technical information such as IP addresses, browser information, request times and security logs to deliver and protect the website. Hostinger hosts the website, Cloudflare provides domain/DNS and security services, and Google Workspace handles business email. Website form emails are sent through Google Workspace using WP Mail SMTP. Providers process information for their services and may process or store it outside Canada, where local laws may apply.
Optional analytics and advertising
With Statistics consent, Google Analytics measures visits, traffic sources, page activity and actions such as successful inquiry submissions and phone or email link clicks. It uses browser identifiers and technical information; this is not a promise that all analytics information is anonymous.
With Marketing consent, Meta Pixel measures page visits and completed inquiries for Facebook and Instagram advertising measurement. Meta may associate this activity with other information it holds under its own privacy policy. Our custom lead events do not include your form-field values. Meta automatic advanced matching and Conversions API are not enabled in the current setup.
Read Google’s privacy policy and Meta’s privacy policy for their processing practices.
Cookies and your choices
Optional Statistics and Marketing services are blocked until you choose their categories. You can reject optional cookies, accept selected categories, or change your choice at any time using the floating Cookie Preferences button. Withdrawing consent stops future optional tracking through our controls; it does not automatically delete information already received by a provider. You can also delete cookies using your browser settings.
| Category / cookies | Purpose / configured duration |
|---|---|
| Essential: consent preferences | Remembers cookie choices for 30 days. |
| Statistics: _ga and _ga_* | Google Analytics visitor/session identifiers; up to 2 years. |
| Marketing: _fbp and _fbc | Meta browser/ad-click identifiers; up to 3 months. The ad-click cookie is used when applicable. |
Durations may refresh with use and are separate from a provider’s server-side data retention. WordPress also uses operational authentication cookies for people who sign in to manage the site; these are separate from optional visitor analytics.
Links to other services
Our social links take you to Facebook, Instagram, TikTok or LinkedIn. Those services handle your activity under their own policies when you visit them. If we add embedded media or new data-processing services, we will review the disclosures and consent controls before enabling them.
Retention and safeguards
Inquiries that do not become client relationships are retained for up to 12 months after the last substantive contact, then deleted or anonymized unless a legal obligation or unresolved dispute requires longer retention. Client, contract and accounting records are kept as needed for the relationship and applicable obligations. Backups and provider systems may retain residual copies until their normal expiry.
We limit access to people and providers who need information for the stated purposes and use account authentication and website security controls. No online system can guarantee absolute security.
Your requests and changes
Contact our privacy contact to request access, correction, deletion where applicable, or withdrawal of consent. We may verify your identity and explain any legal or operational limits. We will review complaints and respond to requests in accordance with applicable requirements. We update this policy when practices change and seek additional consent when required for new purposes.
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